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9800's Terms & Conditions — Complete Platform Usage Guide

It's important to read these Terms & Conditions before using 9800. Everything related to accounts, payments, bonuses, and responsible gaming is covered here in plain English.

Last Updated: January 2026

Main Content

What's in these terms

9800's full terms and conditions are organized into several key sections — here's a brief overview of each.

Account Registration
Everything you need to know about who can register, what information is required, and how many accounts one person can hold.
Payments & Transactions
Deposit and withdrawal rules for Nagad, bKash, and Rocket — including minimum amounts and processing times.
Bonuses & Promotions
Welcome bonuses, reload offers, and wagering requirements — how to use and withdraw your bonuses.
Account Security
Password security, 9800's responsibilities in cases of suspicious activity, and your own obligations.
Responsible Gaming
How to set limits, use self-exclusion, and protect yourself from excessive gaming.
Prohibited Activities
The consequences of fraud, multiple accounts, bonus abuse, and other prohibited behaviour.
Table of Contents

1Introduction

Welcome to the 9800.games platform. By using the 9800 website or mobile app, you confirm that you have read and agreed to abide by these Terms & Conditions. Please read the full document carefully before creating an account.

9800 is an online gaming platform built for users in Bangladesh. We offer Sports Betting, Live Casino, Plinko, horse racing, and a range of other gaming services. These terms and conditions apply to all use of our services.

Important

This platform is strictly for users aged 18 and above. No account may be created without age verification. Any account found to belong to a minor will be closed immediately.

9800 reserves the right to update these terms and conditions at its discretion at any time. Users will be notified of any changes via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

2Account Registration & Eligibility

Creating an account with 9800 requires meeting certain conditions. These requirements are in place to protect both you and the platform.

Registration Eligibility

  • You must be at least 18 years of age.
  • A valid Bangladeshi mobile number is required.
  • All information provided at the time of registration must be truthful and accurate.
  • Each person is allowed only one account.

Key Information

Registration requires your full name, mobile number, and a secure password. KYC (Know Your Customer) verification is mandatory before any withdrawal, which may require a copy of your National ID or passport.

Approved

Resident of Bangladesh, 18+, one account with accurate information.

Not Approved

Multiple accounts, false information, or accounts registered under another person's name.

3Payments & Transactions

9800 supports Bangladesh's most popular mobile banking methods for both deposits and withdrawals. All transactions are processed through secure, encrypted channels.

Deposit Rules

  • Minimum deposit: ৳100
  • Payment Method: Nagad, bKash, Rocket, Bank Transfer
  • Processing Time: Typically 2–5 minutes, no charges apply.
  • Deposits must be made from a payment account registered in your own name.

Withdrawal Rules

  • Minimum Withdrawal: ৳200
  • Maximum Daily Withdrawal: ৳50,000 (varies by account)
  • Processing Time: 10–30 minutes, with priority processing for VIP accounts.
  • KYC verification must be completed before any withdrawal can be processed.
  • Any balance derived from a bonus must meet the wagering requirements before it can be withdrawn.
Please Note

Withdrawals can only be made to the same payment method used for the deposit. Withdrawing to another person's account is strictly prohibited.

4Bonuses & Promotions

9800 offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be read carefully before acceptance.

Welcome Bonus

A welcome bonus of up to 100% is available on your first deposit, capped at ৳1,000. To withdraw this bonus, the applicable wagering requirements must be met.

Wagering (Rollover) Requirements

Bonus funds cannot be withdrawn directly. You must wager an amount equal to the bonus multiplied by the specified multiplier before any withdrawal can be made.

Example

৳500 bonus + 10x wagering = ৳5,000 in bets required.

Duration

Bonuses must generally be used within 30 days.

Eligible Games

Not all bonuses apply to all games. Please refer to the individual offer details.

Bonus abuse — such as claiming bonuses across multiple accounts or attempting to exploit the system — will result in bonus cancellation and account suspension.

5Account Security

Keeping your account secure is your responsibility. Never share your password or login credentials with anyone.

  • Use a strong password — a mix of letters, numbers, and special characters.
  • Always log out after using a public or shared device.
  • If you notice any suspicious activity, report it to 9800 support immediately.
  • You are responsible for any activity that occurs on your account, including access by others.

9800 reserves the right to temporarily suspend an account and request identity verification in the event of suspicious login activity or transactions. This is done solely for your protection.

6Prohibited Activities

The following activities are strictly prohibited on 9800. Violations may result in account closure and forfeiture of your balance.

  • Multiple accounts: No individual may hold more than one account.
  • Fraud: Registering or transacting using false or fraudulent information.
  • Bonus Abuse: Exploiting the bonus system to gain an unfair advantage.
  • Automation: Placing bets using bots or automated software.
  • Money Laundering: Transacting funds from illegal sources is strictly prohibited.
  • Using another person's account: Accessing someone else's account without their permission.
Warning

9800 reserves the right to notify law enforcement authorities if any suspicious activity is detected.

7Responsible Gaming

9800 believes gaming is for entertainment — not a source of income. We want every user to enjoy gaming safely and within their limits.

What you can do yourself

  • Daily / Weekly Deposit Limit: Set your own limits directly in your account settings.
  • Cooldown Period: Temporarily lock your account for a set period of time.
  • Self-Exclusion: For extended breaks, you may restrict or permanently close your account for a set period.

If you feel your gaming is getting out of control, please contact our support team or Responsible Gaming page. We're always here to help.

8Intellectual Property Rights

The 9800 website, app, logo, designs, and all content are the intellectual property of 9800. Copying, modifying, or distributing any of these without permission is strictly prohibited.

Third-party game content is owned by the respective game providers. 9800 acts solely as a distributor of that content.

9Account Closure & Suspension

You may request account closure at any time. Any withdrawable balance will generally be returned within 48 hours.

9800 reserves the right to suspend or permanently close an account for the following reasons:

  • Breach of Terms & Conditions
  • Suspected fraud or money laundering
  • Multiple Account Management
  • Bonus Abuse
  • Legal requirements or directives from regulatory authorities

Before closing an account, 9800 will generally notify the user via email or in-app notification; however, in cases of fraud, the account may be closed without prior notice.

10Amendments to Terms & Conditions

9800 may update these terms and conditions at its sole discretion at any time. For significant changes, at least 7 days' prior notice will be given.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Applicable laws of Bangladesh shall govern the resolution of any disputes.

For any questions regarding the terms and conditions [email protected]to reach us, or chat with our support team in Bengali via Live Chat on the app.

Get started now

Now that you know the rules, join 9800
Done reading the terms? Register with 9800 and start playing safely on Bangladesh's most trusted gaming platform.
  • Registration is completely free
  • Instant Payments via Nagad & bKash
  • 24/7 Bangla Support
  • First Deposit Bonus
Register Log In

General Inquiries

Questions About Terms & Conditions

Signing up on 9800 is quick and straightforward. In the first step, you simply need to provide your full name, an active Bangladeshi mobile number, and a secure password. Once your identity is verified via the OTP sent to your phone, your account is ready — you can make a deposit and start playing right away. However, KYC verification is required before any withdrawal. This involves submitting a photo of your National ID (NID) or passport and ensuring the name on your mobile banking account matches your registered details. The entire KYC process can be completed through the app and is typically approved within 24 hours.

9800's policy is one account per person — two members of the same household may each hold a separate account, provided each account is registered under a different name, a different mobile number, and a different payment account (Nagad/bKash). Two accounts cannot share the same mobile number or the same payment account. That said, if multiple accounts are accessed from the same IP address or device, the system may flag them and the support team may reach out for verification. In such cases, you will need to demonstrate that the accounts belong to different individuals. If multiple accounts are confirmed to belong to the same person, all accounts will be closed.
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